Terms and Conditions

1Welcome to the PAM & KOR website
This page has been designed to provide you with access to the most complete information about us and our products, in addition to where you can access the line of handbags made of 100% Leather and our line of bags with handicraft fabrics Wayúu of the peninsula from La Guajira. .

This page details the general conditions of use that apply to all users who visit this Site (www.pamkor.com) exclusive property of PAM & KOR, with address in Bogotá, Calle 95 N. 14 - 46 Floor 8, Building Nine five. By accessing and using this site, you agree that you agree to the Terms and Conditions, and all applicable laws will be governed and interpreted in accordance with Colombian laws. That is why we recommend consulting the conditions each time you enter the page as they could be modified without prior notice by PAM & KOR. Therefore, if the user is not satisfied with any of the conditions set forth herein, he must not use the Page.

The User will be responsible for making proper use of the page in accordance with the laws, good faith and these general conditions of use.
2Conditions of Access and Use
This website is governed by current legislation, by the principle of good faith and public order, the user committing to make good use of the website. Behaviors that go against the law, the rights or interests of third parties are not allowed, the website is freely available for personal use, however, the page is designed with the purpose of offering products for online purchases, also The user is provided with information on articles and publications of interest based on our service lines.

In no case should the information contained in the Website be considered as exhaustive, complete or that in any way can satisfy all the visitor's needs. The User expressly agrees to make appropriate use of the contents and services offered by PAM & KOR and not to use them for:

a) Disseminate criminal, violent, pornographic, racist, xenophobic, offensive, discriminatory or derogatory contents that threaten the dignity of the company and the personnel, as well as use or generate terrorism or in general, contrary to the law. b) Enter computer viruses on the Website. c) Copy, modify, alter or reproduce the content of the registered trademark in some other medium. d) Misuse the content as regards the logo, images, texts, illustrations, photographs and on the development of the website.
3Liability and exclusion of guarantees.
PAM & KOR, is responsible for products in poor condition, which are the result of defects in material or workmanship. We do not cover claims for deterioration or misuse of the product such as: Scraping or breaking the leather due to contact with rough surfaces, stains of substances or chemicals such as dyes, alcohol, creams or grease.

PAM & KOR, will not be liable for damages that are caused by failures or bad configurations of the software installed on the Internet user's computer. It is excluded from any responsibility for any technical incident or failure that occurs when the user connects to the internet. Likewise, the absence of interruptions or errors in accessing the website is not guaranteed.

Likewise, PAM & KOR, reserves the right to update, modify or delete the information contained in its website, as well as the configuration or presentation thereof, at any time without assuming any responsibility for it.

PAM & KOR, you can deliver information through emails, general notices on the page or by physical mail to your registration address.
4Products
Some of our products may be available exclusively online through the website. Since we have a limited amount of existence, since they are unique and exclusive designs according to the ancestral fabric made in our portfolios. We have made efforts to show as accurately and accurately as possible the colors and appearance of our products that you will find in the store. We cannot guarantee that the display of any color on your computer monitor is accurate.

Being non-domestic animal skin, it usually has stretch marks, scratches and holes, which are due to the nature of the animal.

The wall lamp is a handmade and unique fabric for each bag, which may have differences compared to the one published.
5Payment methods.
Online payment platforms such as PaYu and PayPal to sell and collect via internet. Payments can be made by credit card, national and international debit and / or through the following transactions:

Cash: Your Network, Cash, Baloto.

Credit cards: MasterCard Debit, Visa Debit, Visa, Easy Credit Codensa, MasterCard, American Express, Diners Club International.

Bank payments:Davivienda, Banco de Bogotá / Grupo Aval, Bancolombia.

Bank Transfer:PSE and / or Direct to our account.
6Purchase order
• The purchase is made at the moment in which the product is chosen and the shopping cart is entered to place the order, and the respective payment is at the end of the purchase process with personal data.

• Some banks may show a pre-authorization and a subsequent real charge. This amount will be unlocked automatically. If not, we recommend contacting the bank to expedite the release of the pre-authorization.
7Status and order tracking
• Order status updates will be sent by mail. • It will also be possible to track the order directly on the page of our logistics partner DHL EXPRESS with the respective guide number.

NOTE: In our online store we want to deliver the order in the shortest possible time. But sometimes situations arise that prevent us from complying with the delivery time, however, we want to guarantee that this time will not exceed the period of 30 days, as indicated by the Consumer Statute for the delivery of your order.
8Shipping methods and costs
Once the different products have been chosen, at the time of processing the purchase the approximate day of delivery and the additional or variable cost will be shown if he arrives to submit the shipment.
9Return Policy
• Only returns of products are allowed for manufacturing defects, which must be reported and sent within (20) days after the date of purchase and delivery provided that the novelty is notified along with the purchase order, provided and when they do not present evidence of use and have the original labels.

• Products purchased in promotion have no exchange or return for any material or manufacturing defect.

NOTE: If the article presents any evidence of use, the respective exchange or refund will not be made.
10Privacy Policy
In compliance with Organic Law 15/1999, of December 13, Protection of Personal Data (LOPD) and Law 1581 of 2012, which constitutes the general framework for the protection of personal data in Colombia. The user is informed that all the data you provide us will be incorporated into a file, created and maintained under the responsibility of PAM & KOR, Respecting the confidentiality of your personal data which will be used in order to manage the services offered, attend to the requirements and send technical, commercial or advertising information electronically.
11Cookies policy
PAM & KOR, uses session cookies on its website to facilitate navigation on the portal, for security reasons and to obtain greater efficiency and control over the services offered to the user.

Session cookies: These are temporary cookies that are not stored on the user's device designed to collect and store data while the user accesses the website, they remain on your computer during the visit (for example, until you close the browser and finish the visit). The information obtained through these cookies, serve to analyze traffic patterns on the web and provide the services we offer through it, such as sending promotions and / or digital newsletters to the free email account.

To navigate through our page it is not necessary for the user to allow the installation of cookies sent to the website, since they are temporary in nature with the sole purpose of making your visit more efficient and agile. In no case will cookies be used to collect personal information.

Remember that we use cookies to give you a better experience and to personalize the information we give you, so that it is in accordance with your interests. However, you can eliminate the use of cookies at any time through the privacy / security options of your browser. Remember before blocking them, that if you delete them it is possible that some functions of our online store will not be available for use or that their operation is optimal.